When users view your knowledgebase articles, they can add comments with their own reactions or suggestions. To manage these comments, click Manage Comments.
In the next page you will see a list of comments as well as options to add, edit, and delete comments. If you select to have comments require approval before posting (at the bottom of this section), then you can approve any new comments by clicking Approve next to them. If you don't select the approval requirement, then comments will be automatically added to the articles.
When adding or editing a comment, you can choose which article to associate it with and give it a subject and content. When adding or editing comments in the admin area, you must include the author's name and e-mail address, though this isn't required for users in the knowledgebase.
