The support manager allows administrators and staff members to add events a calendar as part of a "to do" list. These provide useful reminders to staff members to complete certain tasks at a certain time. Begin by clicking Calendar / To Do List.
Here you will see a list of calendar events that have already passed. Events that have not been closed will be highlighted in red. You can open, close, delete, and view any events that are listed here. To view upcoming events, you can click on a different day on the calendar. You can also search for events based on keyword, category, and date range, and you can create and delete event categories. Click Add New Event to add a reminder to your calendar.
When adding a new event to the calendar, you can enter a date and time, category, and which staff members will see the reminder. You can also have the reminder pop up in a new window every time the staff member goes to the main staff area after the event date.
