The support manager allows you to post announcements for your users and staff members to view. Start by clicking Announcements on your control panel's main page.
From this page you can add new announcements and edit or delete existing announcements.
When adding or editing announcements, you can select whether staff or users will be able to view it. They will see a list of current announcements when they log in to the staff or user area. You can also select to have an e-mail notice sent out to either of these groups when the new announcement is added, and you can attach a file to the announcement and the e-mails. Click Update to post the announcement and send out the corresponding e-mails.
