Pre-installation

Step 1. Unpack the archive

First, unpack the archive using a program such as WinZip.

This will automatically create a directory on your hard drive called "mailer61" and unzip the files into it.

Step 2 (VERY IMPORTANT). Rename to mailer directory.

The program un-zips to a directory called mailer42 when you un-zip the file. Your license file is set to use sub-directory mailer instead of mailer42. Therefore, when you unzip the folder you should re-name it to mailer.

If you want to install the program in any other directory than mailer, please submit a support ticket and let us know the name of the sub-directory that you would like to use.

Make sure you install the program from the root directory and not in a sub-directory.  For example do not have:

www.yourdomain.com/communication/mailer

You should have:

www.yourdomain.com/mailer/

(Note: Replace yourdomain.com with the actual domain name)

Step 3. Create an empty database

Create an empty database.  If you need help with this step then you should contact your hosting company.   If you use an existing database, ALL DATA WILL BE DELETED.

Step 4. Installing Ioncube

Ioncube is a program that we use to encrypt our program and by you installing ioncube it will allow you to run our program.  Ioncube is very simple to install and in most cases you will not have to do anything depending on your server configurations.  Follow the instructions below to see if you will have to install Ioncube because sometimes it will work without you having to install anything.

First, open a browser window and go to the site

http://www.YOURDOMAIN.com/mailer/ioncube/ioncube-loader-helper.php

(replacing 'YOURDOMAIN' with your site name).

Click the link 'run-time loading installation instructions'. The file runs a test to see if it's possible for your server to use a run-time loader which means that you do not have to install any additional software.

After completing the test, you should see the test results

"Run-time loading should be possible on your system."

If you do not see the message above, then contact your host and let them know that you need to install Ioncube and point them to the page http:www.ioncube.com.

If your hosting company does not want to install ioncube then we also offer a version of our program that works with zend optimizer which is another popular program that does the same thing as Ioncube and is installed by default on most servers.  You should ask your hosting company do they have Zend Optimizer installed, if they do not support Ioncube.  You can let us know if you want the Zend version by submitting a ticket at http://support.omnistaretools.com and we will make sure you get the Zend version for our software.

If you have any questions or concerns, please submit a ticket to http://support.omnistaretools.com